FAQ - Frequently Asked Questions

How tall is the Sompex Delux floor lamp?

The exact dimensions of the light vary depending on the version. It is optionally available in dimensions of 30 × 30 × 60 cm or 42 × 42 × 42 cm, making it ideal for flexible placement in living rooms, on sideboards, or outdoors.

What color temperature is the LED floor lamp?

The Delux generally offers warm white light with a color temperature of about 3000 Kelvin. This creates a cozy atmosphere in the living room or entrance area.

How do I properly clean the aluminum frame?
When will my order be shipped and how long will delivery take? Your order will be shipped within 24 hours (Monday to Friday). Delivery to Germany and Austria takes 1-3 business days. Delivery to other European countries takes 3-7 business days. We do not deliver to Switzerland.
Can I dim the Sompex Delux?

Depending on the model variant, the floor lamp is either equipped with an integrated dimmer or is dimmable when an external dimmer is used. Please check the product specifications for your chosen model.

How much electricity does the LED floor lamp consume?

Thanks to modern LED technology, power consumption is typically between 10 and 25 watts. This corresponds to energy savings of up to 80% compared to conventional halogen lights.

Is the lamp also suitable for small rooms?

Yes, the slim design of the Delux makes it suitable for smaller rooms. Its minimal footprint and focused light output create pleasant illumination even in compact living spaces.

How long does the delivery take?

Many of our items are shipped on the same day.

You will usually receive your order within 1–3 business days.
(Excluding freight forwarding goods and goods that must be ordered from the manufacturer)

The estimated delivery date is displayed for each item directly above the "Add to cart" button. This way, you know exactly when your order will arrive before you even make a purchase.

How much are the delivery costs?
  • Shipping & Delivery

Free from €150 (DE/AT)
Below that: €5.99 (DE) / €8.99 (AT)
Switzerland: €18 including customs clearance

  • Freight forwarding items

🇩🇪 Germany
€69 | free from €750
XXL (over 235 cm): €129 | free from €1,200

🇦🇹 Austria
€99 | free from €1,000
XXL: €179 | free from €1,800

🇨🇭 Switzerland
€189
XXL: €249

Delivery by appointment.

  • Transparent costs

All shipping costs are displayed in the checkout before completing the order.

  • 14-day return policy

Easy registration via our returns portal (excluding personalized items).

  • Refund

Refund within 14 business days after receipt of goods via the original payment method.

Can I also buy on account?

With us, you can conveniently purchase on account. For private customers, purchase on account is processed via Klarna, which you can simply select at checkout.

For business customers, we also offer purchase on account via Billie – fast, uncomplicated, and specifically for B2B customers.

In addition, the following payment options are available to you:

  • Credit Card (Visa, Mastercard, Maestro, Amex)
  • PayPal (Instant, Invoice, Installment)
  • Klarna (Instant, Invoice, Installment)
  • Billie (Invoice for business customers)
  • Apple Pay
  • Google Pay
  • Shop Pay
  • Bank Transfer
How secure is my purchase from Esszett?

At Esszett, you shop safely and transparently.

We work exclusively with established payment providers such as Klarna, PayPal, and credit card companies.

Of course, your data is transmitted encrypted (SSL).

If you have any questions, our customer service is personally available to assist you.

What happens if my order arrives damaged?

If your order arrives damaged, please contact us within 48 hours and send us photos of the packaging and the item.

We will find a quick and fair solution for you.

Are there natural color or material variations?

Many of our products are made from natural materials such as wood, stone, or metal. Therefore, color, grain, and texture may vary slightly from the product photo.

These differences are typical for the material and do not constitute a defect.

Can I change or cancel my order after it's been placed?

As long as your order has not yet been shipped, changes or cancellations can usually be made.

Please contact us as soon as possible via email at kundenservice@esszett.eu

Do I receive an invoice with VAT shown?

Yes, of course, you will receive a proper invoice with VAT shown via email as soon as you have placed your order.

For business customers, we also offer purchase on account through Billie.

Das sagt der Experte zu Floor lamp with high-quality metal body, slender design, integrated LED technology – DELUX | Sompex

A high-quality floor lamp is like a fine wine – it becomes more valuable to your home's ambiance with each passing year.

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Expertenzitat zu Floor lamp with high-quality metal body, slender design, integrated LED technology – DELUX | Sompex
Floor lamp with high-quality metal body, slender design, integrated LED technology – DELUX | Sompex

How do I optimally position the floor lamp?

For the perfect effect from your Sompex Delux, ideally place it next to the sofa or in a corner of the room, where it will create a cozy atmosphere with its indirect light. The LED floor lamp achieves its full potential when it complements other light sources – for example, combine it with dimmable ceiling lights for a balanced lighting concept. Make sure the lamp stands on a level surface and is at least 20 centimeters away from curtains or other textiles. The silver aluminum harmonizes particularly well with modern interior styles but also suits classic furniture. Its high-quality craftsmanship makes it a decorative highlight in any room. For even more inspiration, you can find further suitable lighting elements for a coherent overall look in our Sompex Table Lamp Collection.

Sustainability Meets Timeless Elegance

At Sompex, it's not just about design, but also about responsibility for future generations. The Delux embodies this philosophy with its durable aluminum construction, promising decades of enjoyment. The high-quality material comes from controlled sources and is fully recyclable – an important contribution to environmental protection. The built-in LED components impress with their exceptional lifespan of up to 50,000 hours, which not only conserves resources but also saves money. This well-thought-out combination of aesthetics and sustainability makes the modern floor lamp an investment that pays off in every respect. Every detail has been carefully chosen to offer you a product that is both visually appealing and ecologically sound. Discover more sustainable lighting solutions in our exclusive Sompex collection.

Floor lamp with high-quality metal body, slender design, integrated LED technology – DELUX | Sompex
Zeljko & Steven Ruzic - Die Esszett-Gründer

Die Esszett-Gründer

Das sind wir. Zeljko & Steven Ruzic, Vater und Sohn und Gründer von Esszett. Wir glauben: Dein Zuhause verdient Möbel mit Charakter. Mit ehrlichen Preisen, transparenter Kommunikation und stylischen Wohnideen schaffen wir gemeinsam Räume zum Wohlfühlen.

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