FAQ - Frequently Asked Questions

How long does the Moree Star's battery last?

The powerful battery allows for up to 7 hours of continuous illumination at full brightness. In dimmed mode, the lighting duration even extends to up to 10 hours, ideal for long summer evenings.

Can I leave the LED star outside in the rain?

Yes, thanks to IP44 protection, the illuminated star is optimally protected against splash water and moisture. The robust polyethylene material easily withstands rain and other outdoor weather conditions.

Which light colors are possible for the star?
When will my order be shipped and how long will delivery take? Your order will be shipped within 24 hours (Monday to Friday). Delivery to Germany and Austria takes 1-3 business days. Delivery to other European countries takes 3-7 business days. We do not deliver to Switzerland.
How do I secure the poinsettia in the garden?

The delivery includes a practical ground spike that can be easily inserted into the ground. This ensures your Moree Star stands securely and stably – without complicated assembly.

Is the illuminated star suitable for indoor use?

Absolutely! The decorative lights work perfectly both outdoors and indoors. Inside, they create a cozy atmosphere, while outside, they serve as evocative garden lighting.

Can I control multiple stars at the same time?

A single remote control can operate multiple Moree Stars of the same series simultaneously. This creates harmonious lighting scenarios with Star 40 and Star 60 in your garden.

What power options are available for the Moree Star?

The Leuchtstern is available both as a battery-powered version for wireless use and with a power supply unit for continuous operation. You can make your selection directly during the ordering process.

How long does the delivery take?

Many of our items are shipped on the same day.

You will usually receive your order within 1–3 business days.
(Excluding freight forwarding goods and goods that must be ordered from the manufacturer)

The estimated delivery date is displayed for each item directly above the "Add to cart" button. This way, you know exactly when your order will arrive before you even make a purchase.

How much are the delivery costs?
  • Shipping & Delivery

Free from €150 (DE/AT)
Below that: €5.99 (DE) / €8.99 (AT)
Switzerland: €18 including customs clearance

  • Freight forwarding items

🇩🇪 Germany
€69 | free from €750
XXL (over 235 cm): €129 | free from €1,200

🇦🇹 Austria
€99 | free from €1,000
XXL: €179 | free from €1,800

🇨🇭 Switzerland
€189
XXL: €249

Delivery by appointment.

  • Transparent costs

All shipping costs are displayed in the checkout before completing the order.

  • 14-day return policy

Easy registration via our returns portal (excluding personalized items).

  • Refund

Refund within 14 business days after receipt of goods via the original payment method.

Can I also buy on account?

With us, you can conveniently purchase on account. For private customers, purchase on account is processed via Klarna, which you can simply select at checkout.

For business customers, we also offer purchase on account via Billie – fast, uncomplicated, and specifically for B2B customers.

In addition, the following payment options are available to you:

  • Credit Card (Visa, Mastercard, Maestro, Amex)
  • PayPal (Instant, Invoice, Installment)
  • Klarna (Instant, Invoice, Installment)
  • Billie (Invoice for business customers)
  • Apple Pay
  • Google Pay
  • Shop Pay
  • Bank Transfer
How secure is my purchase from Esszett?

At Esszett, you shop safely and transparently.

We work exclusively with established payment providers such as Klarna, PayPal, and credit card companies.

Of course, your data is transmitted encrypted (SSL).

If you have any questions, our customer service is personally available to assist you.

What happens if my order arrives damaged?

If your order arrives damaged, please contact us within 48 hours and send us photos of the packaging and the item.

We will find a quick and fair solution for you.

Are there natural color or material variations?

Many of our products are made from natural materials such as wood, stone, or metal. Therefore, color, grain, and texture may vary slightly from the product photo.

These differences are typical for the material and do not constitute a defect.

Can I change or cancel my order after it's been placed?

As long as your order has not yet been shipped, changes or cancellations can usually be made.

Please contact us as soon as possible via email at kundenservice@esszett.eu

Do I receive an invoice with VAT shown?

Yes, of course, you will receive a proper invoice with VAT shown via email as soon as you have placed your order.

For business customers, we also offer purchase on account through Billie.

Das sagt der Experte zu Illuminated star

Light is like music for the eyes – it creates moods that words cannot describe.

Unterschrift
Expertenzitat zu Illuminated star
Illuminated star

How often should I charge my LED star?

The charging frequency of your Moree illuminated star largely depends on the intensity of use. For daily use of 3-4 hours, it is recommended to recharge every two days to maintain full luminosity. For longer battery life, you can also operate the LED Star in dimmed mode – this extends the illumination duration to up to 10 hours. Particularly practical: Combine several stars of different sizes (Star 40 and Star 60) for a varied light display and charge them together overnight. In winter at low temperatures, the battery life is slightly reduced, so plan for slightly more frequent charging. The robust LED technology guarantees long-lasting luminosity for your outdoor area. Discover more modern floor lamps for your atmospheric lighting.

Sustainable Quality for Brilliant Moments

At EssZett, we value durable decorative luminaires that impress with timeless design and high-quality materials. The Moree Illuminated Star exemplifies this claim: its robust polyethylene body is designed for long-term outdoor use and withstands wind and weather for many years. This creates lighting accents that bring joy not only seasonally but permanently.

As retailers, we select our products with great care and rely on brands that stand for quality, durability, and thoughtful design. The energy-efficient LED technology of the Moree Star provides atmospheric light with low energy consumption. Whether as a decorative Christmas star in winter or as atmospheric garden lighting in summer – the Moree Star complements your outdoor area with warm, inviting light. For a harmonious overall concept, the illuminated stars can be ideally combined with other selected luminaires from our range.

Illuminated star
Zeljko & Steven Ruzic - Die Esszett-Gründer

Die Esszett-Gründer

Das sind wir. Zeljko & Steven Ruzic, Vater und Sohn und Gründer von Esszett. Wir glauben: Dein Zuhause verdient Möbel mit Charakter. Mit ehrlichen Preisen, transparenter Kommunikation und stylischen Wohnideen schaffen wir gemeinsam Räume zum Wohlfühlen.

Unterschrift von Zeljko & Steven

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