FAQ - Frequently Asked Questions

What is a cordless table lamp?

A cordless table lamp like the Villeroy & Boch NEAPEL MICRO at Esszett Luxury is a wireless table lamp powered by an integrated rechargeable battery. This makes it versatile – perfect for the living room, balcony, or garden. Its modern aluminum housing, combined with a stepless touch dimmer and adjustable light color, provides both functionality and elegance. Thanks to its IP65 rating, it is protected against dust and water splashes, making it ideal for outdoor use as well.

How long does a cordless table lamp stay lit?

The NEAPEL MICRO cordless table lamp impresses with a battery life of up to 24 hours, depending on the selected brightness. This makes it the perfect companion for long evenings – whether dining with friends, on the terrace, or in the living room. Thanks to the built-in lithium battery, you don't need a power outlet nearby. After use, simply place the lamp in the charging station, and it will be ready to use again in about five hours.

How do I charge a cordless table lamp?
When will my order be shipped and how long will delivery take? Your order will be shipped within 24 hours (Monday to Friday). Delivery to Germany and Austria takes 1-3 business days. Delivery to other European countries takes 3-7 business days. We do not deliver to Switzerland.
Where is a cordless table lamp suitable for?

A cordless table lamp, like the NEAPEL MICRO, is a true all-rounder. Indoors, it provides atmospheric light on dining tables, bedside tables, or sideboards. Outdoors, its IP65 protection makes it perfectly suitable for terraces, balconies, or gardens. Its minimalist design blends seamlessly into both modern and classic environments. Its small size makes it flexible, while its light intensity is sufficient to create a cozy atmosphere.

Is the NEAPEL MICRO cordless table lamp also a good gift?

Yes, the minimalist cordless table lamp NEAPEL MICRO is an excellent gift. Its high-quality aluminum housing, modern design, and practical dimming function make it impressive. The long battery life and wireless use are a real highlight for many. Whether for a birthday, as a housewarming gift, or for the holidays – this lamp is sure to delight.

How do I adjust the light color?

The Villeroy & Boch NEAPEL MICRO cordless table lamp offers two different color temperatures: 2,200K for particularly warm, cozy light and 3,000K for more neutral light. With a tap of your finger on the touch dimmer on top, you can easily switch between the two options. This allows you to customize the lighting ambiance – whether you want to create a romantic atmosphere or use brighter light for reading.

What makes the design of the Neapel series special?

The minimalist NEAPEL MICRO cordless table lamp is part of the Neapel series, inspired by the Italian metropolis of the same name. The UNESCO World Heritage site at the foot of Mount Vesuvius stands for joie de vivre and hospitality – qualities that are reflected in the design. The lamps in the series bring Mediterranean flair into your home and are both functional and stylish. The high-quality aluminum combined with a compact format makes the Micro version particularly elegant.

How do you properly care for the rechargeable table lamp?

Caring for your Villeroy & Boch cordless table lamp is straightforward. Regularly clean the aluminum casing with a soft, dry cloth to remove dust or fingerprints. For more stubborn dirt, a slightly damp cloth is sufficient, but you should avoid aggressive cleaning agents. The touch dimmer also responds better when it is free of dirt. Additionally, make sure to store the lamp in a dry place when not in use, especially if it has been used outdoors.

How long does the delivery take?

Many of our items are shipped on the same day.

You will usually receive your order within 1–3 business days.
(Excluding freight forwarding goods and goods that must be ordered from the manufacturer)

The estimated delivery date is displayed for each item directly above the "Add to cart" button. This way, you know exactly when your order will arrive before you even make a purchase.

How much are the delivery costs?
  • Shipping & Delivery

Free from €150 (DE/AT)
Below that: €5.99 (DE) / €8.99 (AT)
Switzerland: €18 including customs clearance

  • Freight forwarding items

🇩🇪 Germany
€69 | free from €750
XXL (over 235 cm): €129 | free from €1,200

🇦🇹 Austria
€99 | free from €1,000
XXL: €179 | free from €1,800

🇨🇭 Switzerland
€189
XXL: €249

Delivery by appointment.

  • Transparent costs

All shipping costs are displayed in the checkout before completing the order.

  • 14-day return policy

Easy registration via our returns portal (excluding personalized items).

  • Refund

Refund within 14 business days after receipt of goods via the original payment method.

Can I also buy on account?

With us, you can conveniently purchase on account. For private customers, purchase on account is processed via Klarna, which you can simply select at checkout.

For business customers, we also offer purchase on account via Billie – fast, uncomplicated, and specifically for B2B customers.

In addition, the following payment options are available to you:

  • Credit Card (Visa, Mastercard, Maestro, Amex)
  • PayPal (Instant, Invoice, Installment)
  • Klarna (Instant, Invoice, Installment)
  • Billie (Invoice for business customers)
  • Apple Pay
  • Google Pay
  • Shop Pay
  • Bank Transfer
How secure is my purchase from Esszett?

At Esszett, you shop safely and transparently.

We work exclusively with established payment providers such as Klarna, PayPal, and credit card companies.

Of course, your data is transmitted encrypted (SSL).

If you have any questions, our customer service is personally available to assist you.

What happens if my order arrives damaged?

If your order arrives damaged, please contact us within 48 hours and send us photos of the packaging and the item.

We will find a quick and fair solution for you.

Are there natural color or material variations?

Many of our products are made from natural materials such as wood, stone, or metal. Therefore, color, grain, and texture may vary slightly from the product photo.

These differences are typical for the material and do not constitute a defect.

Can I change or cancel my order after it's been placed?

As long as your order has not yet been shipped, changes or cancellations can usually be made.

Please contact us as soon as possible via email at kundenservice@esszett.eu

Do I receive an invoice with VAT shown?

Yes, of course, you will receive a proper invoice with VAT shown via email as soon as you have placed your order.

For business customers, we also offer purchase on account through Billie.

Das sagt der Experte zu Table Lamp - NEAPEL MICRO

NEAPEL MICRO is a small lighting accent with a big impact – one click and the room becomes softer.

Unterschrift
Expertenzitat zu Table Lamp - NEAPEL MICRO
Table Lamp - NEAPEL MICRO

How often should the cordless table lamp be charged?

The charging frequency of your NEAPEL MICRO table lamp depends heavily on the chosen brightness level and duration of use. When the LED light is dimmed for cozy dinner evenings, the battery lasts significantly longer than at full brightness. As a general rule: after approximately 8-12 hours of continuous operation at medium brightness, you should place the cordless lamp back on its included charging station. For restaurant use, nightly charging after closing is recommended, while you can handle it more flexibly for private indoor and outdoor use.

The charging station makes charging particularly convenient – simply place it on the station after use, and your cordless table lamp is ready for the next use. Thanks to modern battery technology, you don't have to worry about memory effects, so partial charges are also easily possible. This flexibility allows for spontaneous use in the garden or on the terrace for an atmospheric ambiance.

Timeless Design Meets Sustainable Quality

At Villeroy & Boch, over 275 years of craftsmanship meet future-oriented design. The NEAPEL MICRO perfectly embodies this philosophy – high-quality aluminum is refined in Germany and shaped into a design object that will last for generations. Each lamp undergoes strict quality controls, where experienced craftsmen ensure the flawless coating and perfect functionality.

This meticulousness pays off: instead of creating disposable products, long-lasting companions for special moments are created. The robust materials withstand wind and weather, while the timeless design never goes out of style. Thus, your table lamp becomes a loyal companion for countless evenings – whether during a romantic dinner for two or lively garden parties. A promise of quality you can rely on. Discover more stylish lighting solutions in our Outdoor Lighting Collection.

Table Lamp - NEAPEL MICRO
Zeljko & Steven Ruzic - Die Esszett-Gründer

Die Esszett-Gründer

Das sind wir. Zeljko & Steven Ruzic, Vater und Sohn und Gründer von Esszett. Wir glauben: Dein Zuhause verdient Möbel mit Charakter. Mit ehrlichen Preisen, transparenter Kommunikation und stylischen Wohnideen schaffen wir gemeinsam Räume zum Wohlfühlen.

Unterschrift von Zeljko & Steven

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