FAQ - Frequently Asked Questions

What bulb is required for the Vancouver table lamp?

The table lamp is equipped with an E14 socket. The bulb is not included and can be chosen individually.

Is the Vancouver table lamp dimmable?

Whether the light is dimmable depends on the E14 bulb used and the power source.

How is the table lamp powered?
When will my order be shipped and how long will delivery take? Your order will be shipped within 24 hours (Monday to Friday). Delivery to Germany and Austria takes 1-3 business days. Delivery to other European countries takes 3-7 business days. We do not deliver to Switzerland.
Which rooms is the Vancouver suitable for?

Thanks to its compact dimensions, the table lamp is ideal for living rooms, bedrooms, hallways, or sideboards.

How do I properly care for the white opal glass body?

Der hochwertige Opalglas-Korpus lässt sich mit einem weichen, leicht feuchten Tuch reinigen. Verwende keine aggressiven Reinigungsmittel oder scheuernde Schwämme. Bei regelmäßiger Pflege behält die elegante Oberfläche dauerhaft ihren edlen Glanz.

Can the Vancouver be combined with other Villeroy & Boch lights?

The Vancouver light harmonizes perfectly with other luminaires from the Villeroy & Boch collection. Thanks to its timeless white design and round shape, it seamlessly integrates into existing lighting concepts and complements both modern and classic interior styles.

Can the Vancouver be combined with other Villeroy & Boch lights?

The Vancouver perfectly complements other luminaires in the Villeroy & Boch collection. Its timeless white design and round shape allow it to seamlessly integrate into existing lighting concepts and enhance both modern and classic interior styles.

How long does the delivery take?

Many of our items are shipped on the same day.

You will usually receive your order within 1–3 business days.
(Excluding freight forwarding goods and goods that must be ordered from the manufacturer)

The estimated delivery date is displayed for each item directly above the "Add to cart" button. This way, you know exactly when your order will arrive before you even make a purchase.

How much are the delivery costs?
  • Shipping & Delivery

Free from €150 (DE/AT)
Below that: €5.99 (DE) / €8.99 (AT)
Switzerland: €18 including customs clearance

  • Freight forwarding items

🇩🇪 Germany
€69 | free from €750
XXL (over 235 cm): €129 | free from €1,200

🇦🇹 Austria
€99 | free from €1,000
XXL: €179 | free from €1,800

🇨🇭 Switzerland
€189
XXL: €249

Delivery by appointment.

  • Transparent costs

All shipping costs are displayed in the checkout before completing the order.

  • 14-day return policy

Easy registration via our returns portal (excluding personalized items).

  • Refund

Refund within 14 business days after receipt of goods via the original payment method.

Can I also buy on account?

With us, you can conveniently purchase on account. For private customers, purchase on account is processed via Klarna, which you can simply select at checkout.

For business customers, we also offer purchase on account via Billie – fast, uncomplicated, and specifically for B2B customers.

In addition, the following payment options are available to you:

  • Credit Card (Visa, Mastercard, Maestro, Amex)
  • PayPal (Instant, Invoice, Installment)
  • Klarna (Instant, Invoice, Installment)
  • Billie (Invoice for business customers)
  • Apple Pay
  • Google Pay
  • Shop Pay
  • Bank Transfer
How secure is my purchase from Esszett?

At Esszett, you shop safely and transparently.

We work exclusively with established payment providers such as Klarna, PayPal, and credit card companies.

Of course, your data is transmitted encrypted (SSL).

If you have any questions, our customer service is personally available to assist you.

What happens if my order arrives damaged?

If your order arrives damaged, please contact us within 48 hours and send us photos of the packaging and the item.

We will find a quick and fair solution for you.

Are there natural color or material variations?

Many of our products are made from natural materials such as wood, stone, or metal. Therefore, color, grain, and texture may vary slightly from the product photo.

These differences are typical for the material and do not constitute a defect.

Can I change or cancel my order after it's been placed?

As long as your order has not yet been shipped, changes or cancellations can usually be made.

Please contact us as soon as possible via email at kundenservice@esszett.eu

Do I receive an invoice with VAT shown?

Yes, of course, you will receive a proper invoice with VAT shown via email as soon as you have placed your order.

For business customers, we also offer purchase on account through Billie.

Das sagt der Experte zu Table Lamp - VANCOUVER

Good lighting creates the perfect atmosphere for any moment – flexibly adapted to your life.

Unterschrift
Expertenzitat zu Table Lamp - VANCOUVER
Table Lamp - VANCOUVER

Timeless design, flexibly combined

Die Vancouver Tischleuchte lebt von ihrer Schlichtheit. Der weiße Glaskorpus wirkt zurückhaltend und edel zugleich und lässt sich vielseitig kombinieren – einzeln als stilvoller Akzent oder im Zusammenspiel mit weiteren Leuchten. Durch die freie Wahl des E14-Leuchtmittels passt du die Lichtstimmung individuell an deinen Wohnstil und den jeweiligen Raum an.

Light that tells stories

At EssZett, design stands for durability and quality. The Vancouver table lamp reflects this claim: clean lines, high-quality materials, and craftsmanship designed for longevity. The white glass ensures an even, pleasant light effect and underscores the timeless character of the lamp.

Whether in the living room, bedroom, or on a sideboard in the hallway – the Vancouver sets subtle light accents and can be wonderfully combined with other Villeroy & Boch lamps. This creates a harmonious lighting concept that calmly structures rooms and creates atmosphere.

Table Lamp - VANCOUVER
Zeljko & Steven Ruzic - Die Esszett-Gründer

Die Esszett-Gründer

Das sind wir. Zeljko & Steven Ruzic, Vater und Sohn und Gründer von Esszett. Wir glauben: Dein Zuhause verdient Möbel mit Charakter. Mit ehrlichen Preisen, transparenter Kommunikation und stylischen Wohnideen schaffen wir gemeinsam Räume zum Wohlfühlen.

Unterschrift von Zeljko & Steven

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