FAQ - Frequently Asked Questions

What are the advantages of the TROLL NANO table lamp?

The TROLL NANO is a compact and wireless LED lamp with an integrated rechargeable battery. It impresses with its modern design and flexible use indoors and outdoors. Thanks to its dimming function, the brightness can be individually adjusted. It is lightweight, portable, and offers up to 52 hours of light on a single charge.

How is the TROLL NANO table lamp charged?

The cordless table lamp with a pleated shade is charged via a USB cable. Its long-lasting battery and wireless operation make it ideal for balconies, terraces, or cozy evenings in the living room.

Is the TROLL NANO cordless table lamp waterproof?
When will my order be shipped and how long will delivery take? Your order will be shipped within 24 hours (Monday to Friday). Delivery to Germany and Austria takes 1-3 business days. Delivery to other European countries takes 3-7 business days. We do not deliver to Switzerland.
How do I clean the light fixture?

Cleaning is straightforward: A soft, dry cloth is sufficient to remove dust or fingerprints. Do not use harsh cleaning agents to protect the surface.

Can I adjust the light color of the table lamp?

The TROLL NANO with a pleated shade offers two warm white light colors and stepless dimming. This function allows you to adjust the lighting ambiance as needed.

What colors is the TROLL NANO available in?

The table lamp is available in several stylish colors, including white, black, blue, orange, and anthracite. All versions of the beautiful classic table lamp, as well as other lights and decorative elements from the brand Sompex, can be found directly here in the Esszett Luxury Online Shop.

What are the return options?

You have a 14-day right of return. All details can be found on our returns page.

How long does the delivery take?

Many of our items are shipped on the same day.

You will usually receive your order within 1–3 business days.
(Excluding freight forwarding goods and goods that must be ordered from the manufacturer)

The estimated delivery date is displayed for each item directly above the "Add to cart" button. This way, you know exactly when your order will arrive before you even make a purchase.

How much are the delivery costs?
  • Shipping & Delivery

Free from €150 (DE/AT)
Below that: €5.99 (DE) / €8.99 (AT)
Switzerland: €18 including customs clearance

  • Freight forwarding items

🇩🇪 Germany
€69 | free from €750
XXL (over 235 cm): €129 | free from €1,200

🇦🇹 Austria
€99 | free from €1,000
XXL: €179 | free from €1,800

🇨🇭 Switzerland
€189
XXL: €249

Delivery by appointment.

  • Transparent costs

All shipping costs are displayed in the checkout before completing the order.

  • 14-day return policy

Easy registration via our returns portal (excluding personalized items).

  • Refund

Refund within 14 business days after receipt of goods via the original payment method.

Can I also buy on account?

With us, you can conveniently purchase on account. For private customers, purchase on account is processed via Klarna, which you can simply select at checkout.

For business customers, we also offer purchase on account via Billie – fast, uncomplicated, and specifically for B2B customers.

In addition, the following payment options are available to you:

  • Credit Card (Visa, Mastercard, Maestro, Amex)
  • PayPal (Instant, Invoice, Installment)
  • Klarna (Instant, Invoice, Installment)
  • Billie (Invoice for business customers)
  • Apple Pay
  • Google Pay
  • Shop Pay
  • Bank Transfer
How secure is my purchase from Esszett?

At Esszett, you shop safely and transparently.

We work exclusively with established payment providers such as Klarna, PayPal, and credit card companies.

Of course, your data is transmitted encrypted (SSL).

If you have any questions, our customer service is personally available to assist you.

What happens if my order arrives damaged?

If your order arrives damaged, please contact us within 48 hours and send us photos of the packaging and the item.

We will find a quick and fair solution for you.

Are there natural color or material variations?

Many of our products are made from natural materials such as wood, stone, or metal. Therefore, color, grain, and texture may vary slightly from the product photo.

These differences are typical for the material and do not constitute a defect.

Can I change or cancel my order after it's been placed?

As long as your order has not yet been shipped, changes or cancellations can usually be made.

Please contact us as soon as possible via email at kundenservice@esszett.eu

Do I receive an invoice with VAT shown?

Yes, of course, you will receive a proper invoice with VAT shown via email as soon as you have placed your order.

For business customers, we also offer purchase on account through Billie.

Das sagt der Experte zu Aluminum Table Lamp with Pleated Shade, Stepless Dimming & Battery Operation – TROLL NANO | Sompex

A lamp like a quiet moment of luxury: soft, stylish, perfectly dimmed.

Unterschrift
Expertenzitat zu Aluminum Table Lamp with Pleated Shade, Stepless Dimming & Battery Operation – TROLL NANO | Sompex
Aluminum Table Lamp with Pleated Shade, Stepless Dimming & Battery Operation – TROLL NANO | Sompex

Award-winning table lamp: German Design Award Winner & Iconic Awards 2024

This table lamp is not just a stylish light source, but a true design statement: It was honored with the German Design Award Winner 2024 and is also among the award-winning products of the Iconic Awards: Interior Products 2024. This officially positions it among the outstanding design solutions in interior design.

The combination of thoughtful design language, high-quality materials, and atmospheric light makes it a highlight in modern living spaces. Whether on a sideboard, a bedside table, or in a home office – this lamp deliberately sets accents while harmoniously blending into various interior styles. With its award-winning design, it combines sophistication, aesthetics, and everyday functionality at the highest level.

Versatility that enhances any room

The table lamp with a pleated shade shows its strength wherever atmospheric light and stylish accents are desired. On the bedside table, it provides a soft, pleasant light that allows the evening to end relaxingly. On the sideboard in the living room, it becomes an elegant eye-catcher, adding warmth and character to the room. Even on the desk, it sets subtle lighting accents without glare – ideal for concentrated work or creative moments.

In hallways and entrance areas, the lamp creates an inviting ambiance that immediately welcomes guests. Even in the dining room or on a decorative dresser, its classic design looks harmonious and completes the overall picture. Thanks to its versatile look, it effortlessly blends into modern, classic, or minimalist interior design styles.

Aluminum Table Lamp with Pleated Shade, Stepless Dimming & Battery Operation – TROLL NANO | Sompex
Zeljko & Steven Ruzic - Die Esszett-Gründer

Die Esszett-Gründer

Das sind wir. Zeljko & Steven Ruzic, Vater und Sohn und Gründer von Esszett. Wir glauben: Dein Zuhause verdient Möbel mit Charakter. Mit ehrlichen Preisen, transparenter Kommunikation und stylischen Wohnideen schaffen wir gemeinsam Räume zum Wohlfühlen.

Unterschrift von Zeljko & Steven

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