FAQ - Frequently Asked Questions

What exactly is a floor lamp?

A floor lamp is a free-standing lamp that is placed directly on the floor and can be used without additional installation. Traditionally, it provides indirect lighting or reading light. The Sompex TROLL 2.0 cordless floor lamp with a pleated shade stands out from conventional models because it is cordless thanks to its rechargeable battery and illuminates for up to 24 hours without a power source. It is therefore equally suitable for indoor use and for balconies or terraces.

How tall should a floor lamp ideally be?

The ideal height of a floor lamp depends on its intended use. For illuminating reading areas, 110 to 130 cm is recommended. The Sompex TROLL 2.0 at Esszett Luxury is 120 cm high, offering the perfect balance between functionality and aesthetics. It projects its light over sofas, armchairs, or tables without glare, making it versatile and a stylish home accessory.

How well is the lamp protected against water and dust?
When will my order be shipped and how long will delivery take? Your order will be shipped within 24 hours (Monday to Friday). Delivery to Germany and Austria takes 1-3 business days. Delivery to other European countries takes 3-7 business days. We do not deliver to Switzerland.
Where is the best place to put a floor lamp?

Floor lamps are flexible and can be used wherever a lighting accent is desired. The TROLL 2.0 floor lamp with pleated shade from Sompex is suitable for living areas such as sofas and armchairs, but also for studies or bedrooms. Thanks to wireless technology, you can reposition it at any time without having to worry about power outlets. It also cuts a fine figure outdoors, for example on a terrace or balcony.

Can I combine two floor lamps in the living room?

Ja, mehrere Stehleuchten in einem Raum erzeugen ein besonders harmonisches Lichtkonzept. Mit zwei TROLL 2.0 Stehleuchten mit Plissee-Schirm kannst du zum Beispiel Sofa- und Essbereich gleichzeitig ausleuchten oder eine symmetrische Raumwirkung schaffen. Dank kabelloser Technik ist das Aufstellen flexibel möglich. Die stufenlose Dimmung sorgt dafür, dass du die Lichtstärke anpassen kannst – von gemütlicher Stimmung bis zu heller Raumbeleuchtung. 

What is the battery life of the TROLL 2.0 floor lamp?

The TROLL 2.0 boasts a battery life of up to 24 hours on a full charge. That’s easily enough for several evenings in the living room or long summer nights outdoors. This gives you maximum freedom as to where and how you want to use your Sompex floor lamp with a pleated shade: Order it now from Esszett Luxury.

Which light colors and dimming options does the TROLL 2.0 allow?

The TROLL 2.0 features an intuitive touch sensor on the lampshade. This allows you to continuously dim the light and switch between two color temperatures: warm white light at 2700 K or a slightly cooler 3000 K. This enables flexible adjustment of the ambiance – whether for cozy evenings or bright reading light. The Sompex TROLL 2.0 at Esszett Luxury combines a simple design with modern technology that is easy to operate.

In what colors and finishes is the TROLL floor lamp available?

The Sompex TROLL 2.0 rechargeable floor lamp with pleated shade is available in various modern colors, allowing you to perfectly match it to your decor. Whether classic white, elegant black, or trendy shades like blue or orange – you’ll find the right option at Esszett Luxury. The sleek aluminum design looks elegant and blends harmoniously into many living concepts. This way, you can choose the TROLL 2.0 individually and even combine several shades.

How long does the delivery take?

Many of our items are shipped on the same day.

You will usually receive your order within 1–3 business days.
(Excluding freight forwarding goods and goods that must be ordered from the manufacturer)

The estimated delivery date is displayed for each item directly above the "Add to cart" button. This way, you know exactly when your order will arrive before you even make a purchase.

How much are the delivery costs?
  • Shipping & Delivery

Free from €150 (DE/AT)
Below that: €5.99 (DE) / €8.99 (AT)
Switzerland: €18 including customs clearance

  • Freight forwarding items

🇩🇪 Germany
€69 | free from €750
XXL (over 235 cm): €129 | free from €1,200

🇦🇹 Austria
€99 | free from €1,000
XXL: €179 | free from €1,800

🇨🇭 Switzerland
€189
XXL: €249

Delivery by appointment.

  • Transparent costs

All shipping costs are displayed in the checkout before completing the order.

  • 14-day return policy

Easy registration via our returns portal (excluding personalized items).

  • Refund

Refund within 14 business days after receipt of goods via the original payment method.

Can I also buy on account?

With us, you can conveniently purchase on account. For private customers, purchase on account is processed via Klarna, which you can simply select at checkout.

For business customers, we also offer purchase on account via Billie – fast, uncomplicated, and specifically for B2B customers.

In addition, the following payment options are available to you:

  • Credit Card (Visa, Mastercard, Maestro, Amex)
  • PayPal (Instant, Invoice, Installment)
  • Klarna (Instant, Invoice, Installment)
  • Billie (Invoice for business customers)
  • Apple Pay
  • Google Pay
  • Shop Pay
  • Bank Transfer
How secure is my purchase from Esszett?

At Esszett, you shop safely and transparently.

We work exclusively with established payment providers such as Klarna, PayPal, and credit card companies.

Of course, your data is transmitted encrypted (SSL).

If you have any questions, our customer service is personally available to assist you.

What happens if my order arrives damaged?

If your order arrives damaged, please contact us within 48 hours and send us photos of the packaging and the item.

We will find a quick and fair solution for you.

Are there natural color or material variations?

Many of our products are made from natural materials such as wood, stone, or metal. Therefore, color, grain, and texture may vary slightly from the product photo.

These differences are typical for the material and do not constitute a defect.

Can I change or cancel my order after it's been placed?

As long as your order has not yet been shipped, changes or cancellations can usually be made.

Please contact us as soon as possible via email at kundenservice@esszett.eu

Do I receive an invoice with VAT shown?

Yes, of course, you will receive a proper invoice with VAT shown via email as soon as you have placed your order.

For business customers, we also offer purchase on account through Billie.

Das sagt der Experte zu Floor lamp aluminum housing mobile battery function integrated LED technology – TROLL 2.0 | Sompex

More than lighting: a design statement that illuminates the room.

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Expertenzitat zu Floor lamp aluminum housing mobile battery function integrated LED technology – TROLL 2.0 | Sompex
Floor lamp aluminum housing mobile battery function integrated LED technology – TROLL 2.0 | Sompex

How often should I charge my LED floor lamp?

The charging frequency of your cordless LED floor lamp largely depends on how often you use it and the brightness level you select. If you use it for about 3-4 hours daily at a medium dimming level, a weekly charge is usually sufficient. However, if you set the light to maximum brightness, the battery life will naturally shorten to 2-3 days.

A practical tip: It's best to charge the battery during the day when the light isn't needed, and develop a routine – for example, always on Sundays. This way, you avoid suddenly running out of light in the evening. Modern battery-powered lights often indicate low charge with a subtle blink or color signal. Most models take about 4-6 hours for a full charge, and then provide many hours of atmospheric light for your outdoor evenings or cozy reading sessions.

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Hinter jedem Produkt steht eine Geschichte von Handwerkskunst und Innovation. Ob es die präzise Verarbeitung hochwertiger Materialien ist oder die durchdachte Funktionalität, die den Unterschied macht – hier zeigt sich die Leidenschaft für Details, die EssZett auszeichnet. Diese Philosophie spiegelt sich auch im persönlichen Service wider: Bei Fragen steht dir das Team mit Expertise zur Seite, und wer möchte, kann die Produkte sogar im Showroom erleben. So wird aus einem einfachen Kauf eine bewusste Entscheidung für Qualität, die Bestand hat. Entdecke passende LED-Tischleuchten für weitere Räume.

Floor lamp aluminum housing mobile battery function integrated LED technology – TROLL 2.0 | Sompex
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Das sind wir. Zeljko & Steven Ruzic, Vater und Sohn und Gründer von Esszett. Wir glauben: Dein Zuhause verdient Möbel mit Charakter. Mit ehrlichen Preisen, transparenter Kommunikation und stylischen Wohnideen schaffen wir gemeinsam Räume zum Wohlfühlen.

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