FAQ - Frequently Asked Questions

How long does the Seoul Micro RC battery last at full brightness?

The battery life of the Seoul Micro RC ranges from 8 to 20 hours, depending on the chosen brightness. When dimmed, the operating time is significantly extended, allowing you to enjoy the atmospheric lighting all evening long.

Can I leave the Seoul Micro RC table lamp outdoors in the rain?

Yes, the cordless table lamp has an IP65 protection rating, which means it is fully protected against jet water. You can safely use it outdoors and leave it outside even in the rain.

Can the remote control be used for multiple Seoul RC lights simultaneously?
When will my order be shipped and how long will delivery take? Your order will be shipped within 24 hours (Monday to Friday). Delivery to Germany and Austria takes 1-3 business days. Delivery to other European countries takes 3-7 business days. We do not deliver to Switzerland.
How do I properly clean the aluminum housing of the table lamp?

The high-quality aluminum casing in chrome or ivory can be easily cleaned with a soft, slightly damp cloth. Avoid harsh cleaning agents and use a mild soap solution for stubborn stains.

What is included with the Seoul Micro RC?

The scope of delivery includes the Seoul Micro RC LED light, a practical charging station with power supply, the remote control including batteries, and a detailed operating manual in several languages.

Can I combine the Seoul Micro RC with other Sompex lights?

The Seoul Micro RC harmonises perfectly with other lights from the Sompex collection. A combination of different sizes from the Seoul series or the addition of further wireless Sompex models creates a particularly stylish and coherent lighting concept.

How does the battery table lamp's memory function work?

Die integrierte Memory-Funktion speichert automatisch deine zuletzt gewählte Helligkeitseinstellung und Farbtemperatur. Beim nächsten Einschalten über Touchdimmer oder Fernbedienung leuchtet die Lampe direkt in deiner bevorzugten Einstellung.

How long does the delivery take?

Many of our items are shipped on the same day.

You will usually receive your order within 1–3 business days.
(Excluding freight forwarding goods and goods that must be ordered from the manufacturer)

The estimated delivery date is displayed for each item directly above the "Add to cart" button. This way, you know exactly when your order will arrive before you even make a purchase.

How much are the delivery costs?
  • Shipping & Delivery

Free from €150 (DE/AT)
Below that: €5.99 (DE) / €8.99 (AT)
Switzerland: €18 including customs clearance

  • Freight forwarding items

🇩🇪 Germany
€69 | free from €750
XXL (over 235 cm): €129 | free from €1,200

🇦🇹 Austria
€99 | free from €1,000
XXL: €179 | free from €1,800

🇨🇭 Switzerland
€189
XXL: €249

Delivery by appointment.

  • Transparent costs

All shipping costs are displayed in the checkout before completing the order.

  • 14-day return policy

Easy registration via our returns portal (excluding personalized items).

  • Refund

Refund within 14 business days after receipt of goods via the original payment method.

Can I also buy on account?

With us, you can conveniently purchase on account. For private customers, purchase on account is processed via Klarna, which you can simply select at checkout.

For business customers, we also offer purchase on account via Billie – fast, uncomplicated, and specifically for B2B customers.

In addition, the following payment options are available to you:

  • Credit Card (Visa, Mastercard, Maestro, Amex)
  • PayPal (Instant, Invoice, Installment)
  • Klarna (Instant, Invoice, Installment)
  • Billie (Invoice for business customers)
  • Apple Pay
  • Google Pay
  • Shop Pay
  • Bank Transfer
How secure is my purchase from Esszett?

At Esszett, you shop safely and transparently.

We work exclusively with established payment providers such as Klarna, PayPal, and credit card companies.

Of course, your data is transmitted encrypted (SSL).

If you have any questions, our customer service is personally available to assist you.

What happens if my order arrives damaged?

If your order arrives damaged, please contact us within 48 hours and send us photos of the packaging and the item.

We will find a quick and fair solution for you.

Are there natural color or material variations?

Many of our products are made from natural materials such as wood, stone, or metal. Therefore, color, grain, and texture may vary slightly from the product photo.

These differences are typical for the material and do not constitute a defect.

Can I change or cancel my order after it's been placed?

As long as your order has not yet been shipped, changes or cancellations can usually be made.

Please contact us as soon as possible via email at kundenservice@esszett.eu

Do I receive an invoice with VAT shown?

Yes, of course, you will receive a proper invoice with VAT shown via email as soon as you have placed your order.

For business customers, we also offer purchase on account through Billie.

Das sagt der Experte zu Table Lamp Touch Dimmer, IP65 Aluminum - Seoul Micro RC | Villeroy & Boch

The Seoul Micro RC impresses us with its thoughtful combination of design, flexibility, and suitability for everyday use. A table lamp that reliably provides atmospheric light both indoors and outdoors.

Unterschrift
Expertenzitat zu Table Lamp Touch Dimmer, IP65 Aluminum - Seoul Micro RC | Villeroy & Boch
Table Lamp Touch Dimmer, IP65 Aluminum - Seoul Micro RC | Villeroy & Boch

How often should the battery-powered table lamp be charged?

The charging frequency of your Seoul Micro RC depends heavily on the chosen brightness and duration of use. At full brightness, you can expect approximately 6-8 hours of operation, while dimmed light can extend the battery life to up to 20 hours. For daily use at dinner, a weekly charge is usually completely sufficient. If you place the lamp back on the included charging station after each use, it will always be ready for use – especially practical if you want to spontaneously move from indoors to outdoors. The intelligent charging electronics prevent overcharging, so you can safely leave the table lamp permanently on the station. This way, your Seoul RC is always ready for atmospheric moments. Discover more unusual table lamps for your home.

Timeless elegance meets sustainable innovation

At EssZett, we see lighting as more than just a light source – it's an expression of your personality and creates atmosphere. The Seoul Micro RC perfectly embodies this philosophy: every detail has been carefully chosen, from the robust aluminum to the energy-efficient LED technology. The durability of the high-quality materials makes it a faithful companion for many years. Whether for a romantic dinner for two or sociable barbecue evenings in the garden – this table lamp flexibly adapts to your life. Its timeless design harmonizes with any interior style, while the sophisticated technology gives you maximum freedom. Our experienced team is always available to answer any questions you may have about your new favorite lamp. Discover our exclusive selection of Villeroy & Boch table lamps as well.

Table Lamp Touch Dimmer, IP65 Aluminum - Seoul Micro RC | Villeroy & Boch
Zeljko & Steven Ruzic - Die Esszett-Gründer

Die Esszett-Gründer

Das sind wir. Zeljko & Steven Ruzic, Vater und Sohn und Gründer von Esszett. Wir glauben: Dein Zuhause verdient Möbel mit Charakter. Mit ehrlichen Preisen, transparenter Kommunikation und stylischen Wohnideen schaffen wir gemeinsam Räume zum Wohlfühlen.

Unterschrift von Zeljko & Steven

Recently viewed