FAQ - Frequently Asked Questions

How long does the battery of the SEOUL 2.0 last with continuous use?

The powerful battery of the SEOUL 2.0 table lamp provides up to 24 hours of illumination on a full charge. The actual runtime depends on the selected brightness setting – the operating time will be extended accordingly when dimmed.

Can I use the table lamp while it's charging?

Yes, the SEOUL 2.0 can be used without any problems while charging. Simply place the lamp on the included charging station and continue to enjoy your atmospheric light without interruption.

Is the LED light suitable for year-round outdoor use?
When will my order be shipped and how long will delivery take? Your order will be shipped within 24 hours (Monday to Friday). Delivery to Germany and Austria takes 1-3 business days. Delivery to other European countries takes 3-7 business days. We do not deliver to Switzerland.
How do I properly clean the aluminum casing?

The robust aluminum material can be easily cleaned with a slightly damp microfiber cloth. Do not use aggressive cleaning agents or abrasive sponges to protect the surface and maintain its elegant appearance permanently.

How does the touch dimmer on the Villeroy & Boch lamp work?

The integrated touch dimmer reacts to touch on the lamp head. By pressing and holding it, the lamp dims steplessly brighter or darker. A short tap switches the light on or off – intuitively and without additional controls.

What's included with the cordless table lamp?

Included in the delivery are the SEOUL 2.0 table lamp with an integrated LED light source, a matching charging station, and a USB charging cable. The lamp is ready for immediate use – unbox it, charge it, and enjoy the atmospheric light.

Can I combine multiple SEOUL 2.0 lights?

Absolutely! Several SEOUL 2.0 table lamps can be wonderfully combined to create a cohesive lighting concept. Place them at different heights or in various rooms for a harmonious overall look in the living room, bedroom, or on the covered terrace.

How long does the delivery take?

Many of our items are shipped on the same day.

You will usually receive your order within 1–3 business days.
(Excluding freight forwarding goods and goods that must be ordered from the manufacturer)

The estimated delivery date is displayed for each item directly above the "Add to cart" button. This way, you know exactly when your order will arrive before you even make a purchase.

How much are the delivery costs?
  • Shipping & Delivery

Free from €150 (DE/AT)
Below that: €5.99 (DE) / €8.99 (AT)
Switzerland: €18 including customs clearance

  • Freight forwarding items

🇩🇪 Germany
€69 | free from €750
XXL (over 235 cm): €129 | free from €1,200

🇦🇹 Austria
€99 | free from €1,000
XXL: €179 | free from €1,800

🇨🇭 Switzerland
€189
XXL: €249

Delivery by appointment.

  • Transparent costs

All shipping costs are displayed in the checkout before completing the order.

  • 14-day return policy

Easy registration via our returns portal (excluding personalized items).

  • Refund

Refund within 14 business days after receipt of goods via the original payment method.

Can I also buy on account?

With us, you can conveniently purchase on account. For private customers, purchase on account is processed via Klarna, which you can simply select at checkout.

For business customers, we also offer purchase on account via Billie – fast, uncomplicated, and specifically for B2B customers.

In addition, the following payment options are available to you:

  • Credit Card (Visa, Mastercard, Maestro, Amex)
  • PayPal (Instant, Invoice, Installment)
  • Klarna (Instant, Invoice, Installment)
  • Billie (Invoice for business customers)
  • Apple Pay
  • Google Pay
  • Shop Pay
  • Bank Transfer
How secure is my purchase from Esszett?

At Esszett, you shop safely and transparently.

We work exclusively with established payment providers such as Klarna, PayPal, and credit card companies.

Of course, your data is transmitted encrypted (SSL).

If you have any questions, our customer service is personally available to assist you.

What happens if my order arrives damaged?

If your order arrives damaged, please contact us within 48 hours and send us photos of the packaging and the item.

We will find a quick and fair solution for you.

Are there natural color or material variations?

Many of our products are made from natural materials such as wood, stone, or metal. Therefore, color, grain, and texture may vary slightly from the product photo.

These differences are typical for the material and do not constitute a defect.

Can I change or cancel my order after it's been placed?

As long as your order has not yet been shipped, changes or cancellations can usually be made.

Please contact us as soon as possible via email at kundenservice@esszett.eu

Do I receive an invoice with VAT shown?

Yes, of course, you will receive a proper invoice with VAT shown via email as soon as you have placed your order.

For business customers, we also offer purchase on account through Billie.

Das sagt der Experte zu Table lamp, coated aluminum, dimmable, cordless, touch dimmer – SEOUL 2.0 | Villeroy & Boch

A table lamp should do more than just illuminate – it needs to create atmosphere, be versatile, and look good while doing it.

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Expertenzitat zu Table lamp, coated aluminum, dimmable, cordless, touch dimmer – SEOUL 2.0 | Villeroy & Boch
Table lamp, coated aluminum, dimmable, cordless, touch dimmer – SEOUL 2.0 | Villeroy & Boch

How often should you charge your cordless table lamp?

The optimal charging frequency depends on your usage habits. For daily use, a regular charging rhythm every two to three days is recommended, even if the battery is not yet fully discharged. This protects the battery in the long term and ensures you always have sufficient light reserves. For outdoor use, it is advisable to fully charge the SEOUL 2.0 table lamp beforehand – this way you are flexible and independent of power outlets.

Cleverly combine your LED lamp with other light sources: While it gently illuminates the room as ambient light with its warm color temperature, brighter ceiling lights can provide task lighting as needed. The stepless dimming function allows you to perfectly adjust the light. The interplay with other Villeroy & Boch table lamps in different sizes creates a particularly harmonious effect for a consistent lighting concept that noticeably enhances your living atmosphere.

Timeless elegance through conscious material selection

At EssZett, every table lamp tells a story of craftsmanship and responsibility. The robust aluminum of the SEOUL 2.0 comes from sustainable production and is processed with the utmost care – for lamps that last for generations. This philosophy is reflected in every detail: From precise processing to sophisticated technology, we create products that not only function, but inspire.

Our passion for quality also means that we work closely with our partners. This results in designs that remain timelessly beautiful while enriching everyday life. Whether you're looking for a single accent light or want to re-illuminate your entire home – with us you'll find inspiration and expert advice. Discover more unusual table lamps that highlight your personal style and bring spaces to life.

Table lamp, coated aluminum, dimmable, cordless, touch dimmer – SEOUL 2.0 | Villeroy & Boch
Zeljko & Steven Ruzic - Die Esszett-Gründer

Die Esszett-Gründer

Das sind wir. Zeljko & Steven Ruzic, Vater und Sohn und Gründer von Esszett. Wir glauben: Dein Zuhause verdient Möbel mit Charakter. Mit ehrlichen Preisen, transparenter Kommunikation und stylischen Wohnideen schaffen wir gemeinsam Räume zum Wohlfühlen.

Unterschrift von Zeljko & Steven

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