FAQ - Frequently Asked Questions

How do I correctly install 3D wall panels?

Die Montage erfolgt mit handelsüblichem Montagekleber direkt auf die gereinigte, trockene Wand. Einfach den Kleber auf die Rückseite auftragen, das Paneel andrücken und kurz halten – fertig.

Which rooms are suitable for 3D wall paneling?

The panels are versatile: as an accent wall in living rooms, for exclusive room design in hotels, or in commercial spaces like restaurants and offices for modern wall decoration.

Can I paint the wall panels later?
When will my order be shipped and how long will delivery take? Your order will be shipped within 24 hours (Monday to Friday). Delivery to Germany and Austria takes 1-3 business days. Delivery to other European countries takes 3-7 business days. We do not deliver to Switzerland.
How do I clean 3D wall panels?

The surface can be easily dusted with a dry or slightly damp cloth. For heavier soiling, mild soapy water is sufficient.

What area does one panel cover?

The exact dimensions vary depending on the pattern chosen. Plan for approximately 10% waste, especially with more complex geometric shapes and wall designs with different angles.

Are the panels suitable for wet rooms?

The wall cladding is designed for normal living spaces. For wet rooms like bathrooms, you should use products specifically designed for that purpose.

How long does the wall cladding last?

With professional installation and normal use, the high-quality panels offer years of durability in both private and commercial settings.

A wall is not just a boundary, but a canvas for your creativity.
How long does the delivery take?

Many of our items are shipped on the same day.

You will usually receive your order within 1–3 business days.
(Excluding freight forwarding goods and goods that must be ordered from the manufacturer)

The estimated delivery date is displayed for each item directly above the "Add to cart" button. This way, you know exactly when your order will arrive before you even make a purchase.

How much are the delivery costs?
  • Shipping & Delivery

Free from €150 (DE/AT)
Below that: €5.99 (DE) / €8.99 (AT)
Switzerland: €18 including customs clearance

  • Freight forwarding items

🇩🇪 Germany
€69 | free from €750
XXL (over 235 cm): €129 | free from €1,200

🇦🇹 Austria
€99 | free from €1,000
XXL: €179 | free from €1,800

🇨🇭 Switzerland
€189
XXL: €249

Delivery by appointment.

  • Transparent costs

All shipping costs are displayed in the checkout before completing the order.

  • 14-day return policy

Easy registration via our returns portal (excluding personalized items).

  • Refund

Refund within 14 business days after receipt of goods via the original payment method.

Can I also buy on account?

With us, you can conveniently purchase on account. For private customers, purchase on account is processed via Klarna, which you can simply select at checkout.

For business customers, we also offer purchase on account via Billie – fast, uncomplicated, and specifically for B2B customers.

In addition, the following payment options are available to you:

  • Credit Card (Visa, Mastercard, Maestro, Amex)
  • PayPal (Instant, Invoice, Installment)
  • Klarna (Instant, Invoice, Installment)
  • Billie (Invoice for business customers)
  • Apple Pay
  • Google Pay
  • Shop Pay
  • Bank Transfer
How secure is my purchase from Esszett?

At Esszett, you shop safely and transparently.

We work exclusively with established payment providers such as Klarna, PayPal, and credit card companies.

Of course, your data is transmitted encrypted (SSL).

If you have any questions, our customer service is personally available to assist you.

What happens if my order arrives damaged?

If your order arrives damaged, please contact us within 48 hours and send us photos of the packaging and the item.

We will find a quick and fair solution for you.

Are there natural color or material variations?

Many of our products are made from natural materials such as wood, stone, or metal. Therefore, color, grain, and texture may vary slightly from the product photo.

These differences are typical for the material and do not constitute a defect.

Can I change or cancel my order after it's been placed?

As long as your order has not yet been shipped, changes or cancellations can usually be made.

Please contact us as soon as possible via email at kundenservice@esszett.eu

Do I receive an invoice with VAT shown?

Yes, of course, you will receive a proper invoice with VAT shown via email as soon as you have placed your order.

For business customers, we also offer purchase on account through Billie.

Das sagt der Experte zu 3D wall - standard

A wall is not just a boundary, but a canvas for your creativity.

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Expertenzitat zu 3D wall - standard
3D wall - standard

How often should you refresh your 3D wall decor?

The robust 3D wall panels are designed for permanent installation and, if properly mounted, do not require regular replacement. For a varied wall design, however, it is advisable to use the panels specifically as accent walls and combine them with other design elements. The combination with modern accessories that complement the three-dimensional pattern and give the room additional functionality is particularly effective.

In commercial areas such as hotels or restaurants, a change in wall design every 5-7 years can be useful to keep up with current design trends. In private residential areas, however, the timeless geometric shapes often retain their effect for decades. The high-quality wall covering impresses with its durability and enables you to create a permanently stylish wall design. Discover suitable modern wall clocks for your individual room design.

Sustainability meets timeless design

At EssZett, the focus is on combining quality and responsibility. Our 3D wall panels are made from carefully selected materials that not only impress with their durability but also represent a conscious choice for your home. Each panel undergoes strict quality controls so that you can enjoy your individual wall design for years to come.

The timeless design of geometric shapes transcends fleeting trends. It creates spaces where you feel comfortable long-term – without constant renovations. This thoughtful approach is also reflected in our personal service: we are happy to assist you with questions about optimal room design, whether by phone or during a visit to our showroom. Discover other sustainable design solutions like our wooden pictures, which perfectly complement your 3D wall cladding.

3D wall - standard
Zeljko & Steven Ruzic - Die Esszett-Gründer

Die Esszett-Gründer

Das sind wir. Zeljko & Steven Ruzic, Vater und Sohn und Gründer von Esszett. Wir glauben: Dein Zuhause verdient Möbel mit Charakter. Mit ehrlichen Preisen, transparenter Kommunikation und stylischen Wohnideen schaffen wir gemeinsam Räume zum Wohlfühlen.

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