FAQ - Frequently Asked Questions

How are Zeta 3D Wall Panels mounted to the wall?

Die Montage erfolgt durch ein spezielles Klicksystem oder mittels Montagekleber direkt auf die vorbereitete Wand. Bei größeren Flächen empfiehlt sich eine Kombination aus Kleber und mechanischer Befestigung für optimalen Halt.

What material are the 3D wall panels made of?

The panels are made of durable, dimensionally stable plastic or MDF, characterized by their longevity and ease of maintenance. The material is odorless and optimized for indoor use.

How long does it take to see visible results?
When will my order be shipped and how long will delivery take? Your order will be shipped within 24 hours (Monday to Friday). Delivery to Germany and Austria takes 1-3 business days. Delivery to other European countries takes 3-7 business days. We do not deliver to Switzerland.
Can I combine different colors of the Zeta 3D Wall?

Yes, the colors white, smoke, and dark grey can be combined as desired. Clever color combinations create additional visual effects and individual room concepts.

What's included in the delivery?

The panels are delivered in packages, depending on the order quantity, with one package typically covering 1-2 square meters of wall surface. Mounting materials and detailed instructions are available separately.

How do I properly clean 3D wall panels?

The surfaces can be cleaned with a damp microfiber cloth and a mild detergent. For the crevices, a soft dusting brush or the brush attachment of the vacuum cleaner is suitable.

Are the panels also suitable for wet rooms?

Zeta 3D wall panels are designed for normal indoor use. In rooms with high humidity, ensure adequate ventilation and avoid direct water exposure.

How long does the delivery take?

Many of our items are shipped on the same day.

You will usually receive your order within 1–3 business days.
(Excluding freight forwarding goods and goods that must be ordered from the manufacturer)

The estimated delivery date is displayed for each item directly above the "Add to cart" button. This way, you know exactly when your order will arrive before you even make a purchase.

How much are the delivery costs?
  • Shipping & Delivery

Free from €150 (DE/AT)
Below that: €5.99 (DE) / €8.99 (AT)
Switzerland: €18 including customs clearance

  • Freight forwarding items

🇩🇪 Germany
€69 | free from €750
XXL (over 235 cm): €129 | free from €1,200

🇦🇹 Austria
€99 | free from €1,000
XXL: €179 | free from €1,800

🇨🇭 Switzerland
€189
XXL: €249

Delivery by appointment.

  • Transparent costs

All shipping costs are displayed in the checkout before completing the order.

  • 14-day return policy

Easy registration via our returns portal (excluding personalized items).

  • Refund

Refund within 14 business days after receipt of goods via the original payment method.

Can I also buy on account?

With us, you can conveniently purchase on account. For private customers, purchase on account is processed via Klarna, which you can simply select at checkout.

For business customers, we also offer purchase on account via Billie – fast, uncomplicated, and specifically for B2B customers.

In addition, the following payment options are available to you:

  • Credit Card (Visa, Mastercard, Maestro, Amex)
  • PayPal (Instant, Invoice, Installment)
  • Klarna (Instant, Invoice, Installment)
  • Billie (Invoice for business customers)
  • Apple Pay
  • Google Pay
  • Shop Pay
  • Bank Transfer
How secure is my purchase from Esszett?

At Esszett, you shop safely and transparently.

We work exclusively with established payment providers such as Klarna, PayPal, and credit card companies.

Of course, your data is transmitted encrypted (SSL).

If you have any questions, our customer service is personally available to assist you.

What happens if my order arrives damaged?

If your order arrives damaged, please contact us within 48 hours and send us photos of the packaging and the item.

We will find a quick and fair solution for you.

Are there natural color or material variations?

Many of our products are made from natural materials such as wood, stone, or metal. Therefore, color, grain, and texture may vary slightly from the product photo.

These differences are typical for the material and do not constitute a defect.

Can I change or cancel my order after it's been placed?

As long as your order has not yet been shipped, changes or cancellations can usually be made.

Please contact us as soon as possible via email at kundenservice@esszett.eu

Do I receive an invoice with VAT shown?

Yes, of course, you will receive a proper invoice with VAT shown via email as soon as you have placed your order.

For business customers, we also offer purchase on account through Billie.

Das sagt der Experte zu 3D Wall with Relief Structure, Modern Zeta Design & Lightweight Construction – Zeta | 3D Wall

A wall is like a blank canvas – with the right tools, it becomes a masterpiece.

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Expertenzitat zu 3D Wall with Relief Structure, Modern Zeta Design & Lightweight Construction – Zeta | 3D Wall
3D Wall with Relief Structure, Modern Zeta Design & Lightweight Construction – Zeta | 3D Wall

How do I properly combine Zeta 3D Wall Panels?

For a harmonious overall look, it's advisable to start with a base color and add a maximum of two accent colors. Zeta 3D Wall Panels unleash their full potential when mounted at varying angles of 30 to 45 degrees relative to each other – this creates the most interesting shadows and patterns. Especially in entrance areas or behind the sofa, these three-dimensional elements create impressive eye-catchers. For lighting, you should use side-mounted LED strips or spotlights that optimally showcase the panels' relief. Combine the 3D wall design with simple furniture so that the structured surface takes center stage as a unique wall design. For a perfectly coordinated room concept, you can find more inspiration in our Wall Design Collection.

Craftsmanship meets modern interior design

At EssZett, every wall panel stands for thoughtful quality and sustainable material selection. The Zeta 3D Wall Panels are made from carefully selected raw materials that are not only visually appealing but also retain their shape and color for decades. Behind every element lies the philosophy of not just beautifying spaces, but giving them a special identity. These wall claddings are created in collaboration with experienced designers who combine traditional craftsmanship with contemporary aesthetics. This transforms a simple wall into a work of art that tells stories and evokes emotions. The precise craftsmanship allows the panels to be combined at various angles, creating unique patterns that make every room one-of-a-kind. Discover more inspiring possibilities in our exclusive 3D Wall Panel Collection.

3D Wall with Relief Structure, Modern Zeta Design & Lightweight Construction – Zeta | 3D Wall
Zeljko & Steven Ruzic - Die Esszett-Gründer

Die Esszett-Gründer

Das sind wir. Zeljko & Steven Ruzic, Vater und Sohn und Gründer von Esszett. Wir glauben: Dein Zuhause verdient Möbel mit Charakter. Mit ehrlichen Preisen, transparenter Kommunikation und stylischen Wohnideen schaffen wir gemeinsam Räume zum Wohlfühlen.

Unterschrift von Zeljko & Steven

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